Role:  Casual Cafe All Rounder - Taronga Western Plains Zoo!

Date Posted:  20 May 2024
Department:  TWPZ Operations
Job Req ID:  170

  • Based at Dubbo’s Iconic Taronga Western Plains Zoo, Wiradjuri Country
  • Monday to Sunday Casual role; Immediate start date available!
  • Casual Pay Rates: $17.18 (17 years) to $27.71 (21 years +) per hour Mon-Fri rates - weekend penalties applicable

About the Role…

We’re looking for Casual Wait Staff/ Café Attendants to support the café operation in our Café Wild and Café Waterhole.

  • Shifts generally range from Mondays to Fridays: 7:30am till 4:30pm
  • 25 to 38 hours available per week, depending on your availability.
  • Ability to pick up extra shifts throughout holiday periods, weekends or when your availability allows.

Your Day to Day…

All training will be provided on the job; we’re looking for people with a great and willing to learn attitude. You will:

  • Deliver high quality customer service in the café
  • General Café attendant duties of both food and beverage:
    • Preparing the cafe for service
    • Clearing tables & washing up
    • Taking orders with POS
    • Eftpos and cash handling
    • Coffee making
    • Cleaning and keeping café area clean and tidy
    • Stock management & rotation

About You…

We are looking for candidates that have/ are willing to:

  • Monday to Friday, 7:30am till 4:30pm availability
  • Experience in front-of-house café operations
  • Experience making coffees desirable but not essential (We will train you on the job)
  • An ability to meet varying roster commitments, including out-of-hours, school holidays and weekends
  • Responsible Service of Alcohol (RSA) certification or the potential to obtain certification desirable
  • Current paid NSW Working with Children Check
  • Driver’s License


Our employees enjoy generous employment conditions including some of the following:

  • Complimentary family and friends passes across both Taronga's Sydney & Dubbo Zoo's
  • A wide range of discounts on our award winning accommodation across both sites
  • Discounted food and beverage purchases across the sites
  • Discounted Fitness Passport
  • + more!

We Value Diversity…

Taronga is an equal opportunity employer, where we recognise the diversity of our workforce and community – be it on the basis of gender, age, culture, religion, language or personal circumstances.

Taronga is also committed to building on the perspectives, experience, knowledge and skills that this diversity brings to our organisation.

About Applying…

Please submit your resume and a cover letter of one page. You are also required to complete the two target questions as part of your application.

  1. Please explain in detail your experience in the hospitality industry and your customer service skills?
  2. Please detail your availability for Monday – Sunday, morning & afternoon, including rough available start and finish times.
  3. Scenario: You are the lead casual on café for the day and the POS system is not responding, customers are becoming agitated. Please explain what steps you would take from here to address this situation.

Applications Close: Thursday 13 June 2024 (Applications will be reviewed and interviews undertaken during this period, so please submit your application at your earliest convenience)