Role:  Zoofari Restaurant Supervisor - Taronga Western Plains Zoo

Date Posted:  14 May 2024
Department:  Accommodation
Job Req ID:  162

  • Located at Dubbo’s Iconic - Taronga Western Plains Zoo, Wiradjuri Country
  • Casual position
  • Casual Pay Rates, $33.74 per hour Mon-Fri rates, plus additional penalties for after hours, Saturday, Sunday and Public Holidays!


Taronga Western Plains Zoo Dubbo is looking for an experienced and motivated Restaurant Supervisor to join our 5-star Zoofari team!


This is an exciting new position, where you will take ownership of the world-renowned restaurant that sits positioned beside the stunning savannah within the zoo grounds.

About the Role...

In this safari-style experience, you will host Taronga’s guests in the unique lodge accommodation; especially focusing on guests unforgettable experiences whilst dining at Zoofari.


  • We expect to offer the successful candidate 4 to 5 shifts per week, across a 7 day rotating roster *Your schedule can be discussed in the interview process
  • Shifts will be approximately 2pm to 9pm; some mornings or mid-day shifts as required, depending on business needs

Key Accountabilities…

  • Scheduling Zoofari’s restaurant food and beverage team, and delegating tasks per shifts
  • Working closely with the kitchen team to ensure a positive and smooth transition between both front of house, and back of house operations
  • Supervising the preparation, display, and delivery of food and drinks per shift
  • Ensuring prompt and friendly customer service
  • Maintaining Zoofari’s quality and service standards
  • Ensuring all staff are knowledgeable about menu offerings and individual ingredients
  • Supervising and maintaining restaurant cleanliness to meet regulatory sanitation and hygiene standards
  • Managing inventory
  • Ordering stock associated with restaurant offerings
  • Interacting with restaurant guests to gauge satisfaction and improve customer service
  • Operating the point-of-sale system and processing payments
  • Creating innovative promotions and continuous improvements to the daily operation of the Zoofari restaurant 

About You…

We are looking for candidates that have:

  • Proven experience supervising a team of food and beverage professionals  
  • A genuine love for the hospitality and services industry
  • Up to date RSA is a requirement of this role
  • NSW working with children check or ability to obtain


Our employees enjoy generous employment conditions including some of the following:

  • Complimentary family and friends passes across both Taronga’s Sydney & Dubbo Zoo’s
  • A wide range of discounts on our award winning accommodation across both sites
  • Discounted food and beverage purchases across the sites
  • Discounted Fitness Passport
  • + more!

We Value Diversity…

Taronga is an equal opportunity employer, where we recognise the diversity of our workforce and community – be it on the basis of gender, age, culture, religion, language or personal circumstances.


Taronga is also committed to building on the perspectives, experience, knowledge and skills that this diversity brings to our organisation.

About Applying…

Please submit your resume and a cover letter of one page. You are also required to complete the two target questions as part of your application.


  1. What is it you enjoy about hospitality, and specifically supervising a restaurant or similar?
  2. Please explain your availability across a 7 day rotating roster; and ability to commit to 2pm to 9pm shifts.


Applications Close: 11:59pm Tuesday 28 May 2024