• Located at Taronga Zoo- Australia’s Award-winning Zoo
• Ongoing full time (38 hours per week)
• Taronga Conservation Society Australia Salaried Employees Award, annual salary package $109,486 (includes base $97,027+ 11.5% superannuation and annual leave loading)

Do you want to inspire change? Are you a creative communicator, looking to build community action to create positive connections between wildlife and people? Be part of a team that is driving innovation and mobilising Taronga’s community to solve some of the most pressing environmental and conservation challenges currently facing our planet.

Taronga is looking for an experienced, driven and motivated Guest Learning and Community Impact Officer who is interested in joining a leading organisation in conservation, education, animal management and transformational guest experiences.

About the role…

As the Guest Learning and Community Impact Officer, you will support the delivery of guest learning outcomes through the activation of communication initiatives and conservation campaigns. This role utilises interpretive mediums / devices, presentations, animal encounters, shows and other guest experiences across both Taronga Conservation Society Australia properties to assist with the mission to turn or convert Taronga guests into conservation custodians for the wild. This role also supports the implementation of community engagement and outreach strategies to effectively engage a range of different communities to drive conservation action, as well as the digital experience post visit.

Taronga’s community impact program is focussed on delivering long term, direct benefits to wildlife and habitats by driving behaviour change through our guests and the wider community and supporting environmental innovation through our HATCH Accelerator Program.

About you…

- You are passionate about storytelling, advocacy and engaging with communities to drive outcomes for conservation and sustainability.

- You have demonstrated track record of building strong relationships across a range of stakeholders.

- You have strong verbal and written communication skills.

- You are driven to achieve impactful results.

About the role…

Key accountabilities

• Assist and support the implementation of the Education, Community Conservation and Interpretation strategies and programs that align with the Taronga vision, strategy and deliver improved outcomes for the organisation, our people, the community and our guests.
• Deliver key interpretative messages and guest education initiatives with our guests, our people and the broader community.
• Provide creative input, as directed, into the development and delivery of the guest learning experience for various projects, including Capital Projects across both Zoo properties.
• Support the design, delivery and project management of Taronga’s community conservation and behaviour change campaigns, including growing and nurturing the digital community.
• Develop engaging and exciting public presentations that convey conservation and education messages that interpret the collection, assets and wildlife conservation.
• Assist in ensuring a positive and innovative digital guest experience across both Audio-Visual assets and activations on-site and supporting digital platforms.
• Establish partnerships with the interpretive industry and conservation industry to maximise effectiveness of learning experiences, community conservation programs and installations.
• Comply with Taronga’s Customer Service Charter and sustainability practices and suggest initiatives for further improvement to ensure industry leading standards are maintained.

About us…

Taronga Zoo officially opened in October 1916, we believe in a shared future for Wildlife and People. Taronga is working in partnership with wildlife conservation organizations and communities to develop ways to protect species and habitats. Taronga. For the Wild!

About applying…

Please ensure that you attach a current version of your resume and address the above key accountabilities in a cover letter no more than two pages. You are also required to complete the two target questions and provide supporting evidence as part of your application.

Applications close:  Sunday 16 March 2025.