Role:  Revenue Specialist - Taronga Zoo

• Located at Sydney’s Iconic - Taronga Zoo!
• On-going, part time, 4-days per week, Revenue Specialist position
• TCSA Salaried Employees Award, Clerk Grade 3, annual package $95, 953 (includes base salary $84, 659 + plus superannuation & leave loading)

Taronga Zoo Sydney is looking for an experienced and motivated Revenue Specialist to join our Wildlife Retreat team!

Be the force behind wild success! Step into the role of Revenue Specialist and help shape the future of two of Taronga Zoo’s most iconic overnight experiences—Wildlife Retreat and Roar and Snore. In this dynamic position, you’ll blend strategic finesse with a passion for purpose, harnessing data-driven insights to optimise pricing, boost occupancy, and maximise yield. Your decisions won’t just drive revenue—they’ll contribute directly to Taronga’s mission of securing a shared future for wildlife and people.

About the Role…

The Revenue Specialist plays a pivotal role in driving revenue growth across the Wildlife Retreat at Taronga and Roar and Snore. This role is responsible for developing and implementing strategic revenue management practices, optimising distribution channels, and leveraging data to enhance pricing, occupancy, and yield. Working across two iconic, immersive accommodation offerings within Taronga Zoo, the successful candidate will balance commercial objectives with Taronga’s purpose to secure a shared future for wildlife and people.

Key Accountabilities…

• Develop and implement comprehensive revenue strategies to maximise occupancy, ADR, and overall profitability across both accommodation properties.
• Analyse market trends, competitor pricing, and booking pace to adjust pricing strategies dynamically based on demand, seasonality, and key events.
• Manage all distribution platforms, including the booking engine, OTAs, GDS, Channel Manager, PMS, and third-party partners to ensure accuracy, rate parity, and optimal exposure.
• Produce and maintain weekly forecasts and key performance reporting (ADR, RevPAR, PevPOR, Occupancy).
• Lead weekly revenue meetings, presenting data insights and collaborating with stakeholders to identify opportunities and address areas of concern.
• Provide regular written reports and performance commentary for internal stakeholders—weekly, monthly, quarterly, and annually.
• Assist in maintaining the smooth integration and ongoing functionality of Opera Cloud, distribution, and channel management platforms.
• Support the development and delivery of quotes for group bookings and events, in collaboration with catering and internal teams.
• Work closely with Product and Property Managers to develop and launch accommodation packages, upsells, and promotional offers.
• Build and maintain rate codes, packages, promotional codes, and upsell configurations within relevant systems.
• Contribute to annual budget preparation and rolling forecasts, supplying revenue insights and supporting documentation.

About You…

We are looking for candidates that have:

• Minimum 2 years’ experience in Hotel Revenue Management or as a Revenue Analyst.
• Proven experience and strong working knowledge of Opera Cloud PMS.
• Demonstrated understanding of revenue management principles and yield optimisation strategies.
• Strong analytical skills with the ability to interpret complex data and translate it into actionable business decisions.
• Excellent verbal and written communication skills.
• Experience with Global Distribution Systems (GDS) is highly desirable.
• Strong understanding of the digital distribution landscape, including OTAs and emerging market trends.
• Technical proficiency across core hotel systems including: Opera Cloud PMS, Opera OHD and Siteminder.

Benefits…

Our employees enjoy generous employment conditions including some of the following:

• Flexible Hybrid work model - Taronga supports a blend of in-office, remote, and on-the-go workers!
• Complimentary family and friends passes across both Taronga’s Sydney & Dubbo Zoo’s
• Free onsite car parking, outside of peak periods
• A wide range of discounts on our award winning accommodation across both sites
• Discounted food and beverage purchases across the sites
• Discounted Fitness Passport
• We’re a social team - there’s always lots going on around the zoo that we get involved with!
• + more!

We Value Diversity…

Taronga is an equal opportunity employer, where we recognise the diversity of our workforce and community – be it on the basis of gender, age, culture, religion, language or personal circumstances.

Taronga is also committed to building on the perspectives, experience, knowledge and skills that this diversity brings to our organisation.

About Applying…

Please submit your resume and a cover letter of one page. You are also required to complete the two target questions as part of your application.

1. Can you walk us through how you’ve previously developed and implemented revenue strategies to boost occupancy and profitability across multiple properties?
2. How do you leverage market trends, competitor analysis, and booking pace data to make dynamic pricing decisions?

Applications Close: 11:59pm 6 August 2025