• Located at Sydney’s Iconic – Taronga Zoo!
• Casual Positions available with immediate start
• TCSA Wages Employee Award, Senior GEO $32.73 per hour, Mon to Fri (plus weekend and public holiday penalties where applicable)

Taronga is looking for multiple Trackless Train Drivers to jump onboard’ and operate the recently launched Trackless Train known as the Taronga Wildlife Express (TWE).

About the Role…

This role of the Trackless Train Driver at Taronga is diverse and exciting with face-to-face interactions and transportation responsibility.  Training will be provided to ensure you can run the basic controls of the passenger vehicle; greet & farewell guests, perform daily operating checks and cleanliness of the vehicle as it navigates across the Zoo with the highest possible standard.

 for it to be ‘fit for purpose’; transact payments; assist with loading/ unloading luggage, prams & wheelchairs; and maintain safety of guests boarding, disembarking and travelling on the vehicle as it navigates across the Zoo.

• Shifts are typically four or seven hour blocks over a 7-day rotating roster to allow the trackless train to service guests between 10.00am and 4.00pm (daily);
• Shifts will start and finish 30 minutes before and after operating hours to undergo operational and cleaning duties;
• Approximately 3 shifts per week on offer + opportunity for more;
• Numerous positions available;

Key Accountabilities…

• Comply with Taronga’s Customer Service Charter and Taronga's WHS Use of Motor Vehicle Procedure; and suggest initiatives for further improvement to ensure industry leading standards are maintained.
• Communicate Taronga’s education and conservation messages both internally and externally, ensuring all communications align with Taronga’s values to inspire change in accordance with Taronga’s vision and strategic pillars.
• Work effectively as a member of a high performing team, to assist Taronga in its achievement of strategic outcomes.
• Comply with and suggest sustainability practices in the workplace to help achieve Taronga’s sustainability targets and reduce environmental impact.
• Comply with and report any Work, Health and Safety incidents in line with Taronga’s Work, Health and Safety Charter.

About you…

We are looking for candidates that have/ are willing to:

• Minimum 12 months relevant experience within the Attractions, Entertainment, Tourism, Transportation or Hospitality industry
• Hold and maintain current First Aid and CPR Certificates at your own expense.
• Obtain and maintain a current paid NSW Working with Children Check at your own expense.
• Hold a current NSW Drivers License (full) or ability to have existing license formally recognized.
• Undertake initial and refresher training to keep abreast of all safety and operating procedures to minimize stoppages and downtime.

About Applying…

Please submit your resume and a cover letter of one page.  You are also required to complete the two target questions, in 100 words or less (per question) as part of your application. 

1. The Trackless Train Operator will play an important role in visitor experience at Taronga Zoo. Please provide an example of a time when you went “above & beyond” to provide exceptional customer service within the hospitality, leisure, entertainment, attractions or recreation industry?

2. Please outline a time when you have demonstrated or participated in a WHS situation. Please explain the type of issue, the steps you took and how it was resolved?

We value diversity…

Taronga is an equal opportunity employer, where we recognise the diversity of our workforce and community – be it on the basis of gender, age, culture, religion, language or personal circumstances. Taronga is also committed to building on the perspectives, experience, knowledge and skills that this diversity brings to our organisation.

Applications Close: 11:59PM – Sunday 16 March 2025